PC Protect

Internet scams are a dime a dozen from pop ups for fake anti-virus software packages to cleverly designed phishing websites that look exactly like your banks login page. Internet criminals will try just about anything if they think they can get away with it. Today I think I ran into what I think is a totally new scam that definitely involves your land line telephone, and I am pretty sure it involves the Internet, but I’m not sure.

The telltale sign that you have been had is a monthly charge on your telephone bill for $19.99 for something called “PC Protect”. Now a business of any measurable size is going to a have a phone bill such that an additional charge of $19.99 is going to be barely noticeable and I suspect that this is exactly what whoever is doing this scam is counting on. Thankfully the company I work for has an eagle eyed accountant and when she spotted the extra charge she quickly brought it to my attention and asked what it was. I had no idea, but with a name like “PC Protect” my spidey sense started tingling immediately.

A quick google search turned up a snazzy one page website (which I can no longer seem to find) full of web 2.0 goodness that looked like it was just there to sign people up to some sort of anti-something service. At the bottom of the page in the tiny tiny fine print there was a statement about how people could dispute charges by calling a number. Well, obviously we called. The first time they claimed to be from quizrocket DOT com (no, I won’t actually link to the site) the second time they claimed to be usprizedraw DOT com. We complained about the charges and they basically said tough, that our employee John Smith authorized the charges. So we called Verizon who easily agreed to remove the charges.

All well and good but the question remains how did these people get the company phone number and an employee name to ping it to? Obviously I had a talk with John. John is one of those rare people who ‘gets it’ mostly from an IT perspective. He told me that he never visited either of those sites or any other site even remotely close to it, doesn’t use facebook, doesn’t fill out online quizzes and when he buys stuff online for the company he uses a fake phone number (Like I said, he ‘gets it’).

If it was anyone else I would probably just say he filled out a form somewhere and got phished, which is still possible. Or there may be undetected malware deep inside his machine that I haven’t found yet. (I will take a closer look soon). Looking closer at the company info I quickly started going nowhere, fake company names, with fake addresses etc…

I will be looking closer at this stuff over the next few days. If you have heard of PC Protect or if anything else in this sounds familiar let me know. In the meantime keep a close eye on your phone bills.

This entry was posted in Uncategorized by Space Rogue. Bookmark the permalink.

About Space Rogue

Space Rogue is widely sought after by journalists and industry analysts for his unique views and perceptions of the information security industry. He has been called to testify before the Senate Committee on Governmental Affairs and has been quoted in numerous magazine and newspaper articles as well as appeared on such TV shows as News Hour with Jim Lehrer, CNN Nightly News, ABC News Online with Sam Donaldson, and others. A recognized name within the industry, Space Rogue has written articles that are often quoted or refered to by other major media outlets. He has spoken before numerous audiances including the Digital Messageing Association, Defcon, Pumpcon, HOPE, H2K, and others. As a former member of L0pht Heavy Industries, Space Rogue ran the widely popular Hacker News Network which quickly became a major resource on the Internet for daily information security news. Before HNN he ran the The Whacked Mac Archives, which at the time, was the largest and the most popular Macintosh security site on the net. Currently Space Rogue does consulting for various companies.

One thought on “PC Protect

  1. I have Verizon as a land line provider and when I got an email stating that my bill was available online and took a look at it, I knew immediately something was amiss. I never use my land line for anything other than local calls so my bill is basically, always the same amount or close to it. When I saw a charge of $21.15 on it I immediately called Verizon to see what it was. They advised me to call the number provided on the bill beside the charge, which I did immediately.
    I was told that since it had been less than 30 days I would receive a credit on my phone bill for the amount. I told them I had not authorized this charge and I wanted it removed.
    I received a confirmation number from them and am waiting to see it removed from my phone bill. I made the call on Friday evening and just checked my verizon account online and have seen no credit yet.
    What really gets me is, I thought I had a block on my land line that would prohibit anyone from pulling a scam like this but Verizon told me that the FCC mandates that they allow things like this to be charged to your account…….Sounds fishy to me. I thought I had a block in place that would keep anything like this from ending up on my account.
    I just decided to google PC Protect today and found your post. I hope these scammers get caught and punished!
    I’ll keep an eye out for future posts.
    Thanks!
    Steve

Add Comment Register



Leave a Reply